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Welcome
to our online store where you can order coffee beans (whole bean
or ground), mugs, t-shirts and other Cup A Joe merchandise. Listed below are answers to frequently asked
questions.
When
will my coffee be roasted? To
insure that you get the freshest coffee possible, all beans are
roasted to order, usually on the same day or the day after an order
is placed. Some coffees,
such as Jamaica Blue
Mountain, may have a
longer delay because they are only roasted once per week.
When
will my coffee be shipped? We
will ship your coffee on the same day it is roasted.
We may delay roasting/shipping if you order late in the week,
so your beans do not sit at UPS over the weekend.
I have a Cup A Joe Bean Card from in-store purchases. Can I use it for online purchases? Unfortunately, we cannot honor or stamp Bean Cards for online purchases. Instead, we offer Free Ground UPS Shipping for orders over $73.00.
How will my coffee be shipped, and how much will shipping cost? We ship most orders via UPS (and occasionally by USPS). Current shipping charges are shown below.
Shipping Method |
Amount of Order |
Shipping Charge |
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UPS Ground |
$0.00 - $72.99 |
$8.00 |
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$73.00 and over |
Free Shipping |
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UPS 2nd Day Air |
$0.00 - $49.99 |
$25.00 |
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$50.00 - $99.99 |
$35.00 |
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$100.00 - $199.00 |
$45.00 |
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$200.00 and over |
Please call for quote |
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UPS Next Day Air Saver |
$0.00 - $49.99 |
$45.00 |
(Next day by 3:00 pm) |
$50.00 - $99.99 |
$55.00 |
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$100 - $199.99 |
$65.00 |
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$200.00 and over |
Please call for quote |
Do
I have to pay Sales Tax for my online purchases?
We are required to collect North Carolina State Sales Tax
(currently 6.75%) for orders shipping to addresses in North
Carolina. No Sales Tax is collected for orders shipped
outside North Carolina.
My
question is not addressed here.
How do I contact you for more information?
Contact us as shown below.
E-mail is monitored daily and is the preferred method of
contact.
E-mail:
cupajoe@bellsouth.net
Cup A Joe
3100 Hillsborough St.
Raleigh, NC 27607
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